I purchased a BBC-70 Simplet model. The T-adapter that came with it, will not fit my 7/8" toilet tank valve. Help.
I have purchased 2 of these, installation of the BIDET itself was very easy. But the T-adapter that came with it, must have the wrong size.
I tried to put it on as instructed and it won't close on the thread properly. Mine is a standard 7/8" toliet tank valve.
Was the wrong size shipped for my product?
These are now useless. Did I just loose my money by purchasing your product?
Can you please send me the correct T-adapters?