What is the difference between Serenity A8 and A8S?
I ordered a Serenity A8 through Costco and selected the elongated seat option. The delivered seat doesn't reach the edge of my elongated bowl. The order details from Costco describe it as "Bio Bidet A8 Serenity Smart Bidet Toilet Seat, Round/Elongated". Costco's item # is 1320974, however, that doesn't appear to correlate to anything on the Bio Bidet site.
The model on the back of the unit is A8s (serial # 200801662). Further, the Bio Bidet site indicates this seat is only available in enlongated. So what seat do I have? Is this made for the elongated toilet? The seat is 18 3/4" and the lid is 19 1/4".
Open Jan 11, 2021 - 02:04 PM
Answer this question
Jan 11, 2021 - 02:04 PM
Thank you for contacting Bio Bidet Customer Support. The A8 Elongated size is 20.79" in length, the Round is 19.69".
Please contact Bio Bidet Customer Support directly at (877) 339-5214; Monday-Friday 9am-5pm Central Time for further assistance. Thank you, Bio Bidet Customer Support
Source: A8 Size
Other Questions Needing Answers