Nov 23, 2020 - 01:01 PM
If the buttons on the side of the bidet work, you may need a new remote.
To purchase a new remote directly: https://biobidet.com/collections/repl... Please contact Bio Bidet Customer Support directly at (877) 339-5214; Monday-Friday 9am-5pm Central Time if you need further assistance. Thank you, Bio Bidet Customer Support
Source: BB1000 Remote