water came out of the connection port when i removed the cap before being connected. Is this a used item?
I am concerned that this is a used unit because water leaked out of the water port when I removed it from the box.
Open Nov 23, 2020 - 12:59 PM
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Nov 23, 2020 - 12:59 PM
Thank you for contacting Bio Bidet Customer Support. No, this is not a used item.
During the Quality Control Check, water is run through the bidet.
Thank you, Bio Bidet Customer Support
Source: Quality Control Check
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