Recently purchased Bio Bidet from Costco and the soft close stopped working.Is it under warranty?
Ultimate 770 Bidet Seat
The lid was working perfectly until this week when it slamed down. Can it be replaced or repaired under warranty?
Open Jul 10, 2020 - 01:23 PM
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Jul 10, 2020 - 01:22 PM
Thank you for contacting Bio Bidet Customer Support.
We can replace the damper in your lid. Please contact Bio Bidet Customer Support directly at (877) 339-5214; Monday-Friday 9am-5pm Central Time or email the proof of purchase to: Support@BioBidet.com. Thank you, Bio Bidet Customer Support
Source: Lid Damper
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