bidets not working
I purchased 2 BB-600 units 3 months ago. Both have since stopped working. Pressing the Bidet or Cleanser buttons does nothing. Pressing Front moves the sprayer head to the front position, but nothing sprays from the sprayer head. Water just leaks from the rear of the sprayer. Also, the Water Pressure button does not increase or decrease - no light indicator whatsoever. Are these under some type of warranty?
Open Jun 15, 2020 - 09:24 AM
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Jun 15, 2020 - 09:24 AM
Thank you for contacting Bio Bidet Customer Support. The BB600 has a 2-year limited warranty.
Please contact Bio Bidet Customer Support directly at (877) 339-5214; Monday-Friday 9am-5pm Central Time. Thank you, Bio Bidet Customer Support
Source: BB600 Warranty
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