Answers

May 08, 2020 - 09:15 AM
Thank you for contacting Bio Bidet Customer Support.
- Turn off water
- Drain toilet (flush)
- Remove hose connection at the bidet
- Push on the check valve that is located in the bidet where it meets the hose, you can do this by pushing with your finger or maybe a Qtip. You want to make sure that the check valve is in all the way.
- Replace hose and turn on water.
- Check for function
Please contact Bio Bidet Customer Support directly at (877) 339-5214; Monday-Friday 9am-5pm Central Time if that did not resolve the issue.
Thank you,
Bio Bidet Customer Support
- Turn off water
- Drain toilet (flush)
- Remove hose connection at the bidet
- Push on the check valve that is located in the bidet where it meets the hose, you can do this by pushing with your finger or maybe a Qtip. You want to make sure that the check valve is in all the way.
- Replace hose and turn on water.
- Check for function
Please contact Bio Bidet Customer Support directly at (877) 339-5214; Monday-Friday 9am-5pm Central Time if that did not resolve the issue.
Thank you,
Bio Bidet Customer Support
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