Spacer bumpers for Slim Edge aren't large enough.
I have a PVC toilet seat that is concave where it meets the toilet, rather than the usual flat surface on the bottom of the seat.
As such, the spacing bumpers, (dampers?), included with the Slim Edge aren't nearly long enough to support the seat when it is down.
Do you have any suggestions, or available parts that would correct this problem? I am concerned that the seat itself will be damaged if the extra support isn't available.
Thank you in advance- Michael Messmer
Open May 07, 2020 - 03:09 AM
Non-Electric Models > SLIM EDGE
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May 07, 2020 - 03:09 AM
Thank you for contacting Bio Bidet Customer Support.
Are you placing the spacers where the risers are?
We do not have any other sizes of bumpers.
You can purchase different bumpers
Please contact Bio Bidet Customer Support directly at (877) 339-5214; Monday-Friday 9am-5pm Central Time if you have any further questions.
Bio Bidet Customer Support
Source: Seat Bumpers
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