Oct 01, 2019 - 06:22 AM
Thank you for contacting Bio Bidet Support. We recommend cleaning the nozzle tip. While NOT sitting on the seat pressing the “FR” button for the posterior nozzle or “BK” for the feminine nozzle will cause the nozzle to come out and stay out for cleaning. You can then clean the nozzle with a soft bristle toothbrush. Once done, press the Stop button and the nozzle will retract. Test for function. If there is no change, please contact us directly at firstname.lastname@example.org so that we can better assist you. Thank you, Bio Bidet Support.
Source: BB 600 nozzle cleaning