Aug 12, 2019 - 07:42 AM
Thank you for contacting Bio Bidet Support. You would be able to get those parts from us. So that we can better assist you please contact us directly at firstname.lastname@example.org . If you bidet is still under warranty please provide us with your proof of purchase. (We can accept a screen shot or picture if that is easier for you.) Thank you, Bio Bidet Support.
Source: Replacement parts