Jul 30, 2019 - 06:50 AM
Thank you for contacting Biobidet Support.
I am sorry to hear you are having difficulties with the Feminine wash button on your wireless remote.
You should get the Feminine wash from that button, not Posterior wash.
Try checking the bidets side control showing the Feminine wash button and see if you get that exact wash. If you get the feminine wash from the side control on the bidet it is likely something faulty in the wireless remote. If you are getting a posterior wash from the feminine button on the bidet side control there may be something fauly in the bidet.
Please contact us at firstname.lastname@example.org for futher support to resolve this problem.
Source: Feminine Wash on remote