May 20, 2019 - 02:37 PM
Thank you for contacting Biobidet Support.
The Slim Two does not have a deodorizer fan and does not have a replacement filter to change out.
When a unit is brand new there is a distinct smell and it honestly is not very pleasant. This is not really a plastic smell and otherwise it's own smell. This may take at least a month for the smell to dissipate.
If you have had the bidet for more than a month and still experiencing this problem, please contact us further at email@example.com
Source: Slim Two Smell