May 21, 2019 - 06:35 AM
Thank you for contacting Biobidet Support.
I am sorry to hear your BB-2000s lighted side control is not longer responding.
We do have the replacement lighted side control that can be changed out at home with provided instructions.
Please contact us further at firstname.lastname@example.org for additional support and provide a copy of your proof of purchase to activate warranty support.
Source: BB2000 Lighted Side Control