May 14, 2019 - 06:16 AM
Thank you for contacting Biobidet Support.
The BB1000 nozzle tip first needs to be extended as shwon below with provided instructions.
After extending the nozzle with manual cleaning you will want to get a firm grib on the nozzle and with your other hand tiwst the nozzle tip in a clockwise mtion and pull off gently.
CLEANING THE NOZZLE ᆞWhen the“Posterior Wash ( / )”button is pressed for 3 seconds without occupying the seat, the nozzle can be cleaned with a soft toothbrush. ( : in Simple Operation panel -Remote Model) ᆞAfter cleaning the nozzle, push the“Stop ( , )”button once again, and the nozzle retracts itself. ( : in Simple Operation panel -Remote Model)
If you need further support, please contact us at email@example.com
Source: BB1000 Nozzle Tip