May 14, 2019 - 02:18 AM
Thank you for contacting Biobidet Support.
Please see the below instructions for extending the nozzle manually.
After extending, you will get a firm grip on the nozzle and with other hand rotate the nozzle tip clockwise then gently pull off.
CLEANING THE NOZZLE ᆞWhen the“Posterior Wash ( / )”button is pressed for 3 seconds without occupying the seat, the nozzle can be cleaned with a soft toothbrush. ( : in Simple Operation panel -Remote Model) ᆞAfter cleaning the nozzle, push the“Stop ( , )”button once again, and the nozzle retracts itself. ( : in Simple Operation panel -Remote Model)
If you need further support, please contact us at firstname.lastname@example.org
Source: BB1000 Nozzle Tip