May 07, 2019 - 04:37 AM
Thank you for contacting Biobidet Support.
I am sorry to learn your BB600 no longer has heated water.
Unfortunately there are no replacement parts that can be changed out at home. this bidet unit will require some repair service work.
I would like to on the other hand provide you with some reset instructions that "may" resolve this problem. Do make sure to check if the bidet is not on Economy mode.
Close the water shut off valve and disconnect the power cord. Lift the unit up and slide it forward to remove from the catch plate. Raise the unit to view the underside where the drain bolt is located. Use a coin or flat head screwdriver to move the drain bolt from the close position to the open position (1/4 to 1/2 turn only) to drain the unit of its water. You may need to open the drain bolt fully by using the flat side of the screwdriver. Once fully drained, close the drain bolt, reinstall the unit and allow it to sit undisturbed for 30 minutes. Open the water shut off valve, wait 30 seconds then reconnect the power cord. Hold down the STOP button on the side control panel for 5 seconds. Test for functionality. Replace the batteries in the remote control.
Please update us with your results if not resolved to email@example.com
Source: No Warm Water