May 03, 2019 - 10:02 AM
Thank you for contacting Biobidet Support.
I am sorry to hear your USPA6800 no longer has water and no nozzle movement.
We would be happy to assist you in getting this resolved. It would be likely the nozzle may been readjustment.
Please submit your request for a further troubleshooting and/or remote repalcement to firstname.lastname@example.org Make sure to include your copy of your proof of purchase as well for warranty activation.
Source: No Water