Apr 09, 2019 - 06:12 AM
Thank you for contacting Biobidet support.
I am sorry to learn one of the two bidet purchases you have made is having problems with the occupied sensor.
There is not an on/off selector for the occupied sensor, this sensor cannot be disabled.
Unfortunately troubleshooting on this open forum is very difficult and would like to take some time with you personally on your own individual trouble ticket.
Please submit your request to firstname.lastname@example.org for further support.
Source: Occupied Sensor