Mar 26, 2019 - 06:13 AM
Thank you for contacting Biobidet Support.
We are sorry to hear your IB835 has stopped Auto Flushing!
Here are a few trouble shooting steps you can go through that will hopefully restore your Auto Flush.
The IB835 should flush automatically when the user stands up from the seat (which it is not)
If it is not auto flushing, make sure the bidet is aligned with the toilet correctly
If it is aligned properly but the auto flush doesn't work, first make sure that the manual flush works (button on side of toilet) and remote flush works (flush button on remote)
If the manual and remote flushes work but auto flush doesn't or if the toilet doesn't flush at all even via manual and remote proceed to the following steps below.
- Remove the bidet portion from the toilet and expose the water tank of the toilet
- First flush with the fill valve at the low position and flush
- Lift the clip up and slide the white plate up so there are 2-3 notches showing
- Wait for toilet to fill back up with water
- Should flush normally
If you are still experiencing troubles after these steps, please contact us for further support at firstname.lastname@example.org
Source: IB835 Auto Flush Not Flushing