Mar 18, 2019 - 08:01 AM
Thank you for contacting Bioibidet Support.
I am very sorry to hear your Flow Faucets sensor is not responding!
The problem with the sensor not responding "could" be the black control box or the sensor itself.
Normally if this occours, although rarely a black box replacement solves the problem.
Please contact us further at firstname.lastname@example.org. Please provide a copy of your Proof of Purchase so we may activate your warranty.
Source: Flow Faucet No Sensor