Mar 20, 2019 - 06:17 AM
Thank you for contacting Biobidet Support.
I am sorry to hear your BB-1700 has no more heat!
If you seat is not warming anymore a replacement seat ring can be obtained to resolve this problem. If you water is no longer warming, unfortunately the heating element is not an at home repair and would have to be sent in for repairs.
Please submit your request to firstname.lastname@example.org and please provide a copy of your Proof of Purchase to activate any remaining warranty if applicable.
Source: BB1700 No Heat