Feb 25, 2019 - 06:52 AM
Thank you for contacting Biobidet Support.
The User 1 and User 2 presets will reset to any desired setting of your choice once you go through all the preset steps again.
Please see page 10 of the Owners Manual for setting the presets.
Let us know if you have any additional questions at firstname.lastname@example.org
Source: USPA6800U Presets