Feb 22, 2019 - 01:39 AM
Thank you for contacting Biobidet Support.
I am sorry to hear of these troubles with your IB835 integrated toilet and bidet!
I would be happy to send you some troubleshooting tip that may help resolve this problem for you.
Please see below a link to our YouTube video for flushing adjustments.
If you are still experiencing these problems after making the said adjustments, please contact us further at firstname.lastname@example.org
Source: IB835 Flush Problems