Feb 13, 2019 - 09:04 AM
Thank you for contacting Biobidet Support.
I am sorry to hear your IB835 remote slide down panel is not working! There is no secret combo to restore functions.
I am happy to learn you have already preformed all the troubleshooting steps needed to ensure the bidet is fine and just the remote is not fully responding.
If you could kindly submit your request for a remplacement remote for the IB835 to email@example.com. Please provide a copy of your Proof of Purchase to activate your warranty.
Source: IB835 Remote