Answers

Feb 08, 2019 - 11:19 AM
Hello,
Thank you for contacting Biobidet Support.
I am sorry to hear your BB-70 is having issues and missing the correct spot! Unfortunately, the nozzle cannot be adjusted or altered in any way.
We can recommend you cleaning the nozzle tip with a toothbrush as there might be a clog in the nozzzle holes.
If this issue still persists, please contact us further at support@biobidet.com.
Thank you,
Biobidet Support
Thank you for contacting Biobidet Support.
I am sorry to hear your BB-70 is having issues and missing the correct spot! Unfortunately, the nozzle cannot be adjusted or altered in any way.
We can recommend you cleaning the nozzle tip with a toothbrush as there might be a clog in the nozzzle holes.
If this issue still persists, please contact us further at support@biobidet.com.
Thank you,
Biobidet Support
Source: BB70 Nozzle Tip

Feb 12, 2019 - 07:02 AM
Hello,
Thank you for contacting Biobidet Support.
I am sorry to hear your BB-70 is having issues and missing the correct spot! Unfortunately, the nozzle cannot be adjusted or altered in any way.
We can recommend you cleaning the nozzle tip with a toothbrush as there might be a clog in the nozzzle holes.
If this issue still persists, please contact us further at support@biobidet.com.
Thank you,
Biobidet Support
Thank you for contacting Biobidet Support.
I am sorry to hear your BB-70 is having issues and missing the correct spot! Unfortunately, the nozzle cannot be adjusted or altered in any way.
We can recommend you cleaning the nozzle tip with a toothbrush as there might be a clog in the nozzzle holes.
If this issue still persists, please contact us further at support@biobidet.com.
Thank you,
Biobidet Support
Source: BB70 Bidet steam too low