Jan 11, 2019 - 07:21 AM
The part shown in the photo is not a part that cannot be purchased separately for at-home repairs. We would recommend that this unit be sent into us for repairs to have our repair team do so. They will repair or replace any neccessary parts.
Please contact us for repair information at 847-458-2334 Mon-Fri 9AM-5PM CST or email@example.com.
Bio Bidet Customer Support