Answers

Dec 12, 2018 - 05:34 AM
Hello,
The BB-70 should include a black o-ring located at the top of the nozzle. Based on your description, it is possible that this nozzle o-ring is not in place which can cause leaking. Please contact us for further assistance at 847-458-2334 Mon-Fri 9AM-5PM CST or support@biobidet.com
Thanks,
Bio Bidet Customer Support
The BB-70 should include a black o-ring located at the top of the nozzle. Based on your description, it is possible that this nozzle o-ring is not in place which can cause leaking. Please contact us for further assistance at 847-458-2334 Mon-Fri 9AM-5PM CST or support@biobidet.com
Thanks,
Bio Bidet Customer Support

Dec 14, 2018 - 02:11 AM
Hello,
Please contact us for further assistance at 847-458-2334 Mon-Fri 9AM-5PM CST or support@biobidet.com
Thanks,
Bio Bidet Customer Support
Please contact us for further assistance at 847-458-2334 Mon-Fri 9AM-5PM CST or support@biobidet.com
Thanks,
Bio Bidet Customer Support