Dec 04, 2018 - 07:40 AM
Thank you for contacting Biobidet Support.
I am sorry to hear your IB-835 nozzle is not producing the normal spraying!
Please clean filter and the nozzle tip of the bidet to ensure there are no clogs in the tips.
See page 15 and 16 for nozzle cleaning and filter cleaning.
If you are then still experiencing this problem, please contact us for warranty support at firstname.lastname@example.org
Source: IB-835 Water Spray