Jul 11, 2018 - 12:11 PM
We do apologize for the very delayed response but still wanted to respond accordingly.
Thank you for providing these specific details. Yes, this would be a defective unfortunatly. Returning is possible in the first 30 days of purchase with receipt. If after the 30 days, please send in for repairs to new.
If this issue is still not resolved the please contact us at:
Source: BB-1000 NO POWER