Jul 11, 2018 - 10:21 AM
I apologize for the extremely delayed response but we still wanted to reply.
The BB-70 does have spring loaded nozzles. If your unit is clean & there are no possible blockages, i would recommend to replace your nozzle. The spring is most likely bad & you will need a new one. If you would like to place an order, give us a call.
Contact us at 847-458-2334
Bio Bidet Customer Support