Answers
Aug 17, 2017 - 09:42 AM
Hello,
Yes, there is a couple things you can do to try and reset the bidet. First, try unplugging the unit, wait about 10-15 seconds, and plug it back in. If that does not solve the issue, hold the STOP button in on the side panel for 6-7 seconds and that should hard-reset the bidet. If none of that works, you should call into our service center at (847)-458-2334 and have one of our support technicians assist you. Our phones are available Monday-Friday 9:00 a.m. to 5:00 p.m. (CST)
BBC Innovation Corporation
7900 S Route 31
Crystal Lake, IL 60014
Phone: (847) 458-2334
Fax: (847) 854-1296
