Aug 10, 2016 - 10:39 AM
The control panel on the side, where the soap button is, you unscrew the white round cap underneath the metal button and fill in the soap there. The metal button is held down in spring-like fashion, and has a lot of resistance when putting it back.
That's normal and how it is supposed to be.
Thank you,BBC Innovation Corporation
204 Berg Street
Algonquin IL 60102
Phone: 847) 458-2334
Fax: 847) 854-1296