Answers
Aug 11, 2016 - 09:14 AM
Hello,
The BB-1000 has a pulsating function on the wash, I am not sure if that is exactly what you are referring to. If you press the "Massage" buttons, the pulsating actions should stop from the Oscilliation feature.
If you are talking about the pump is making a loud, grinding/pulsating noise, that could be a problem with the pump that would need fixing. I would recommend you call our repair center at (847) 458-2334 or email Support@Biobidet.zendesk.com and we can get this problem figured out for you.
Thank you,
The BB-1000 has a pulsating function on the wash, I am not sure if that is exactly what you are referring to. If you press the "Massage" buttons, the pulsating actions should stop from the Oscilliation feature.
If you are talking about the pump is making a loud, grinding/pulsating noise, that could be a problem with the pump that would need fixing. I would recommend you call our repair center at (847) 458-2334 or email Support@Biobidet.zendesk.com and we can get this problem figured out for you.
Thank you,
BBC Innovation Corporation
204 Berg Street
Algonquin IL 60102
Phone: 847) 458-2334
Fax: 847) 854-1296
