Answers
Aug 11, 2016 - 09:22 AM
Hello,
The BB-2000 has two fans that might be running. If it is the dryer fan that is running constantly, even when unoccupied, your unit will definitely need servicing. You can call us at (847) 458-2334 or email us at Support@biobidet.zendesk.com.
The other fan that might be running is the Deodorizer fan. That fan will run constantly while you are sitting on it and for a minute after you get up. I would go back in and check to see if its running about 10 minutes after use. If it is constantly running, it will also need repairs at our repair center.
Thank you,
The BB-2000 has two fans that might be running. If it is the dryer fan that is running constantly, even when unoccupied, your unit will definitely need servicing. You can call us at (847) 458-2334 or email us at Support@biobidet.zendesk.com.
The other fan that might be running is the Deodorizer fan. That fan will run constantly while you are sitting on it and for a minute after you get up. I would go back in and check to see if its running about 10 minutes after use. If it is constantly running, it will also need repairs at our repair center.
Thank you,
BBC Innovation Corporation
204 Berg Street
Algonquin IL 60102
Phone: 847) 458-2334
Fax: 847) 854-1296
