Oct 16, 2015 - 02:56 PM
Repair times vary each week depending on the number of repairs we receive that week. Repairs are usually completed in 1-5 business days.
Certain factors may slow down the process such as incomplete or missing RMA forms, missing proof of purchase, and bidets received in extreme unsanitary conditions that require cleaning before testing can begin.
Delays can also occur if required parts are out of stock.
Please contact us if we can further assist you.
Bio Bidet Support Team