Oct 15, 2015 - 02:30 PM
Please try remote in close range pointing directly side of the unit where remote receiver is located in balck.
Water pressure should be the same whether you activate nozzle from side panel or wireless remote.
It will be good idea to have unit unplugged for a couple of munites to reset main PCB before you try wireless remote with fresh batteries.
If problem persist, please call us and ask for technical support dept. for quick trouble shooting over the phone.
We look forward to assist you.
BIO BIDET Support Team