Oct 15, 2015 - 01:25 PM
It is okay if it is raised only equal to the thickness of the bidet because after this is used a couple of times it will rest on the commode normally. If there is a gap that is 1” or higher you may need to change your toilet seat. If the inner ring of the toilet seat dips down towards the water in its resting position then you would need to change the seat to one that is perfectly flat on the bottom.
Please feel free to contact us for any further questions.
BIO BIDET Support Team